Customer Support
Shipping & Delivery
We offer a FLAT SHIPPING RATE of $8.99 to the USA and Canada, and $14.99 to all other international locations.
We ship within 1-2 business days following reception of payment.
All orders are shipped via Canada Post.
SHIPPING TIME GUIDELINES
Domestic (Canada) 2 - 7 business days*
USA : 4 - 12 business days*
International : 10 - 20 business day*
* Based on Canada Post delivery standards
Payments
We accept payments through PAYPAL
Money Back Guarantee
If you are not 100% satisfied with your purchase you may return it for a refund or exchange within 14 days of receipt. Please email us prior to returning the item. We will notify you via e-mail of your refund once we've received and processed the returned item. Please note that shipping cost is non refundable.
Privacy Policy
Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the purchased product or service requested.
The email address you provide for order processing will only be used to send you information and updates pertaining to your order.
If you subscribe to our mailing list, you will receive emails that may include company news, sale events, new products update, etc.